Whereas this (USA) is the greatest country in the world, and is still a land of opportunity, but some of the opportunities are being sent to people outside USA. 'Source-drain' in opposite direction.
We have ordered a local "Sunday only" newspaper. This Sunday's paper did not include a particular section we are very interested in, so we called and complained. Today we were called by one "supervisor" who said, "we have been told you want 5 previous (Sunday Editions) newspapares and we dont have them" My wife was extremely surprised (understatement) on the phone and told the supervisor she said no such thing and then she explained in simple English which he understood and said," We got the information from 'Phillipines' which made us think you want five papers. My wife asked, "Phillipines?"
Well, obviously the person from Phillipines did not understand English like you and I do. The supervisor also had a laugh. (May be he does not have much say in this matter of "outsourcing")
I know many of you are familiar with this "outsourcing" in other matters like some businesses or computers etc. when you call, you end-up talking to somebody in Dehli.
But local newspaper? That's outrageous!!!.
Next thing you know, you call a plumber when your garbage disposal gets clogged up and you find yourself talking to somebody in China.
We have ordered a local "Sunday only" newspaper. This Sunday's paper did not include a particular section we are very interested in, so we called and complained. Today we were called by one "supervisor" who said, "we have been told you want 5 previous (Sunday Editions) newspapares and we dont have them" My wife was extremely surprised (understatement) on the phone and told the supervisor she said no such thing and then she explained in simple English which he understood and said," We got the information from 'Phillipines' which made us think you want five papers. My wife asked, "Phillipines?"
Well, obviously the person from Phillipines did not understand English like you and I do. The supervisor also had a laugh. (May be he does not have much say in this matter of "outsourcing")
I know many of you are familiar with this "outsourcing" in other matters like some businesses or computers etc. when you call, you end-up talking to somebody in Dehli.
But local newspaper? That's outrageous!!!.
Next thing you know, you call a plumber when your garbage disposal gets clogged up and you find yourself talking to somebody in China.
4 comments:
That's funny...was it the "Life" section? Filipinos confuse p and f, and b and v, so maybe life/pibe..?
anyway a friend of mine was once talking to someone who was clearly sitting in india someplace, who said his name was "Johnny." (more like Jatinder...) so we had a little fun. these tech support people are trained to sound as american as possible.
so i told my friend to tell "Johnny" that "I can't talk right now, aap ek ghante baad phone karna mujhe," ie switching suddenly from english to urdu.
the response was great. "Oh ok, no problem....umm..oh wait...what did you say??"
that was funny !!
I do insert urdu/hindi words frequently and one time have 2 min full conversation (it was norton anti-virus) in hindi !!
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